1. Introduction
This Acceptable Use Policy (“Policy”) governs use of the Jonax Computers Limited website, online services, customer portals (where available), communication channels and other digital platforms operated by Jonax Computers Limited (“Jonax”, “we”, “our” or “us”). Jonax provides information technology solutions, computer hardware, software products, engineering software solutions, software consulting, ICT infrastructure and related technical services.
By using our website or digital services, you agree to comply with this Policy. If you do not agree, please discontinue use of the relevant service.
2. Scope
This Policy applies to website visitors, customers, prospective customers, suppliers, business partners, registered users and other people or organisations accessing our digital platforms. It covers browsing, enquiries, quotation requests, account access where offered, downloads, technical support and communications with Jonax. Additional terms may apply to specific products or services.
3. Lawful and responsible use
You may use our website and services only for lawful, legitimate and authorised purposes. You must not:
- Violate applicable law or facilitate unlawful activity.
- Commit fraud, impersonation, identity theft, phishing or other deceptive acts.
- Distribute malware, viruses, ransomware, spyware or other harmful code.
- Access another person's account, system, server, network or data without permission.
- Disrupt, damage or compromise the security or availability of our website or services.
- Publish unlawful content or infringe intellectual-property, privacy or other legal rights.
- Misrepresent your identity, business affiliation, qualifications or authority.
4. Cybersecurity and system integrity
You must not bypass authentication or security controls, conduct unauthorised vulnerability scans or penetration tests, launch denial-of-service attacks, introduce malicious code, harvest data in a way that violates law or imposes unreasonable burdens, or attempt to exploit a vulnerability without permission. Security testing is permitted only with the relevant system owner's prior authorisation and within the agreed scope.
5. Software licensing and intellectual property
Software supplied or supported by Jonax may be subject to the applicable manufacturer's or publisher's licence terms. You must comply with those terms and must not unlawfully copy, distribute, resell, modify or commercially exploit software; bypass activation or licence validation; or infringe the rights of Jonax, manufacturers, publishers or other rights holders.
Unless expressly authorised or permitted by law, website content, trademarks, logos, documents, designs and other materials may not be reproduced or commercially exploited without the relevant rights holder's permission. Buying a product does not transfer ownership of the manufacturer's intellectual property or grant rights beyond the applicable licence.
6. Website content and downloads
Website content is provided for general product, service and business information and may be updated. You must not alter or misrepresent quotations, product descriptions, certificates or other Jonax documents; remove ownership notices; imply an endorsement or authorisation that does not exist; or submit files that knowingly contain malicious code.
7. Accounts and submitted information
Where accounts or portals are available, provide accurate information, protect your credentials, avoid sharing access with unauthorised people and promptly notify Jonax if you suspect unauthorised access. Do not impersonate another person or submit fraudulent purchase orders, payment confirmations or company documents. Jonax may request reasonable verification before processing sensitive requests, orders or account changes.
8. Communications and commercial enquiries
Do not use Jonax communication channels to send spam or malicious attachments, distribute phishing links, impersonate staff or suppliers, submit fraudulent procurement documents, or obtain confidential information through deception. Jonax may filter, restrict or decline communications that violate this Policy or interfere with legitimate business operations.
9. Privacy and personal data
Respect other people's privacy and do not collect, disclose or misuse their personal information without an appropriate lawful basis or authorisation. Jonax handles personal information in accordance with its Privacy Policy and applicable data-protection law, including the Nigeria Data Protection Act 2023 where applicable. See our Privacy Policy for further information.
10. Third-party websites and services
Our website may link to third-party websites, publishers, manufacturers, payment providers or other services. Those services may have their own terms and privacy policies. Jonax does not control all external services and, subject to applicable law, is not responsible for their independent content, availability or practices.
11. Monitoring and enforcement
To the extent permitted by law, Jonax may investigate suspected violations and take reasonable steps to protect our systems, users and operations. Depending on the circumstances, action may include a warning, restricting features, suspending access where applicable, blocking malicious traffic, declining suspected fraudulent requests, reporting suspected unlawful conduct to appropriate authorities, or pursuing lawful remedies. Actions will be proportionate to the circumstances and any applicable contractual or legal obligations.
12. Reporting abuse or security concerns
Report suspected misuse, impersonation, fraudulent communications or security concerns through our official channels. Include the affected service, approximate date and time, and a description of the issue. Do not include passwords, payment-card details or unnecessary sensitive personal information. Do not exploit a suspected vulnerability while preparing a report.
Email: admin@jonaxcomputers.com
Website: www.jonaxcomputers.com
Location: Port Harcourt, Rivers State, Nigeria
13. Availability and service limitations
We aim to maintain reliable access but do not guarantee uninterrupted or error-free availability. Access may be interrupted by maintenance, hosting or network failures, security incidents, third-party disruptions or circumstances beyond our reasonable control. Nothing in this Policy excludes liability that cannot lawfully be excluded.
14. Responsibility and disclaimers
To the extent permitted by law, Jonax is not responsible for losses arising from a user's violation of this Policy, the user's failure to protect their credentials, or misuse of third-party services outside Jonax's reasonable control. Product specifications, pricing, availability, licence terms and service commitments are subject to the relevant quotation, order, manufacturer terms or written agreement. This section does not exclude liability or rights that cannot legally be excluded or waived.
15. Changes to this Policy
We may update this Policy to reflect changes in our services, security requirements, business practices or applicable law. The revised version will be published here with an updated date. Please review this page periodically.
16. Governing law
This Policy is interpreted in accordance with the laws of the Federal Republic of Nigeria, subject to mandatory laws and rights applicable to a particular user or transaction. Disputes shall be handled by a competent court or other dispute-resolution body with jurisdiction under applicable law.
17. Contact
Jonax Computers Limited
Port Harcourt, Rivers State, Nigeria
Email: admin@jonaxcomputers.com
Website: www.jonaxcomputers.com